Beacon's Customer Service Representatives, can arrange all confirmation calls, letters, and registration packet for setting appointments and reservations. We can organize your promotional events, meetings, reservations, appointment bookings or manage your on going conferences and seminar registration.

Our CSRs can book client appointments for your sales team while the lead is still hot, saving you money and the opportunity for business.

Customized database software for reservation are created to support industries such as, hotel, cruise lines, entertainment, and special promotions. Beacon has built a reservations center around the goals of our clients and their customer's needs. We strive to meet the demand of a hassle-free reservation/appointment setting along with excellent customer satisfaction.

Once the announcement is out for your next information seminar, we'll take care of filling the seats for you. Our programs can seamlessly interact with your company to alert you of the availability of how many seats are available, to avoid overbooking. We can generate a list of customers who wish to enroll on a waiting list for future seminars or would like to be called if any cancellations for a current seminar occur. Beacon's custom reports can determine the popularity of a particular seminar or gather information for new ideas to develop conferences that people wish to participate in.

Communication between Beacon and you will reflect the required payments that customers would need to pay. Payment can be made with our experienced, well-trained Customer Service Representatives though all touch points: telephone, web, mail, and fax. We can implement different prices based on the following criteria: student, member, non-member, multiply discount. Once a customer has paid the required fees they will be issued a conformation number for future references Beacon can develop reports to track customers who simply registered separate from those who have paid. We can produce rosters or confirmation letters for your company to be aware of seating forecast for reservations/ appointments. All of our calls are recorded to ensure responsibility and accuracy, we maintain these records to store cancellations that the customers have requested. Our reports are flexible and informative to our client's needs and demands.